02-6766 494 dukeuae@eim.ae

Effective Administrative Skills: Advance with live examples and exercises

Establish Students Expectation

  • Introduction
  • Training Need Analysis
  • Job/Role Assessment of the students
  • Skill Level

Major Skill Set

  • Technical Skills (Required by Function/Department from an individual)
  • Human Skills (people skills, interactive skills)
  • Conceptual Skills (Thinking, proactive approach)

Communication Skills

  • Written/Verbal Communication
  • Attracting Audience
  • Importance of 7 Cs
  • Communication Barriers with solutions

Time Management

  • Priorities/Goal Setting
  • Procrastination
  • Your Major Deraillers/time wasters in professional life
  • Quality Time better career
  • Daily, weekly, monthly activity calendars and reminders

Stress Management

  • What is your stress type
  • Major Stressor and effect on health
  • Stress is manageable
  • Individual vs group Stress activities

Planning & Organizing Skill

  • Planning –a key to success
  • Planning & Organizing – relation and importance
  • Leading
  • Team Management
  • Control – self control

Problem Solving & Decision Making

  • Problem Analysis
  • Selection of right alternative
  • Competent & Reliable Information
  • How to be sure about Right Decision
  • Measuring Results

Process, Procedure & Policy Development

  • Step wise process
  • Procedure setting
  • Policy Development

Industry Trends

  • Ethics
  • Compliance
  • Integrity
  • Health, Safety & Environment
  • Organization Culture
  • Attitude, Behaviors and handling situations

Who Should Attend
This course is for anyone in Executive, Sr. Executive, AM/Manager Level for any function in any industry.

  • Executive, Senior Executive developing their careers.
  • Assistants Manager moving to Manager level
  • Manager Level facing challenges

Course Benefits

  • Take charge and control of your career
  • Set priorities not only of the job but of your personal growth
  • Understanding that Communication is the key to success
  • Improve your department effectiveness
  • Enrich your career development
  • Learn to solve your daily problems and establish yourself

    Quick Enquiry

    If you have any general course enquiries, please fill the form and get in touch today.

    Other Courses

    Testimonials

    WhatsApp Support
    Our support team is here to answer your questions. Tell us how we can Help
    👋 Hi, how can I help?